Get help with Rafi.

Rafi works with Odoo 16 to 20, on Odoo Online, Odoo.sh or your own server. Sign in with an Odoo admin login, and check that your Odoo’s address opens from the internet. If you sign in to Odoo with Google, set an Odoo password first.

Only when you confirm a change in the app, or to set up, renew and tidy up its own read-only user. You can undo a price change for 24 hours.

Archive its read-only user in Odoo under Settings › Users & Companies › Users. Rafi can’t read anything after that, for anyone in your business. To stop price changes too, remove your key in Rafi under Settings › Your devices, or delete it in Odoo under your Preferences.

After your business’s free answer, asking needs Rafi Pro. It stops if Rafi Pro ends or a payment doesn’t go through, and starts again when the owner renews or updates the payment. It also waits when your business has used this month’s AI credits, until 300 more come on the 1st. Each person also has a daily limit on questions.

Cancel it in your App Store or Google Play subscriptions, at least 24 hours before it renews. Cancel during the free trial and you aren’t charged. Deleting the app or your account doesn’t cancel it.

Apple and Google handle refunds. Ask Apple at reportaproblem.apple.com, or Google from your Google Play order history.

They sign in to Rafi and connect your Odoo with their own Odoo admin login. Rafi tells you when they join. Rafi Pro covers them at no extra cost.

Check that Alerts as notifications is on in Rafi’s Settings. Then turn on notifications for Rafi in iPhone Settings or your Android device’s settings. Every alert also shows in Alerts.

In Rafi, under Settings › Delete account. Without the app, see Delete your account.